Software Delivery Agent
Continuous Delivery & GitOps
On-demand Webinar
On-demand Webinar

How Better Developer Experience Drives Results | Harness Resource

You know that  satisfied developers are productive developers, but does your boss? Improved developer experience (DevEx) fuels faster time to market, improves revenue growth, and boosts innovation. But for many leaders, the link between DevEx and business impact often feels intangible: where exactly should you focus, and how do you prove the payoff?

In this webinar, hear from engineering leaders who have transformed DevEx in their organizations, their strategies for gaining buy-in from non-engineering stakeholders, and the metrics they used to build a compelling case along the way.

Key takeaways:

  • The DevEx improvements that translate to revenue, retention, and agility
  • How to articulate the value of improved DevEx to leadership
  • The metrics you need to track the impact of better DevEx

Published
January 1, 2024

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What you'll learn

Key Takeaways

Frame Compliance as a Design Parameter

Treat security and regulatory requirements as design parameters rather than restrictions. Building tools that make the secure path the easiest option naturally guides developers toward compliant practices.

Automate High-Volume Support Tickets

Identify the most frequent requests submitted to platform teams and automate them to enable developer self-service. This eliminates friction and provides quick wins that save time and reduce frustration.

Faster Pipelines Accelerate Time to Market

Optimizing continuous integration processes through parallel testing and caching can drastically reduce build times. This closer feedback loop directly improves time to market and the overall user experience.

Developer Experience Drives Customer Satisfaction

There is a direct correlation between internal developer experience and external Net Promoter Scores. Developers who are happy and well-supported consistently build better solutions for end users.

Streamlined Onboarding Improves Retention and Branding

Implementing pre-configured cloud environments can cut developer onboarding time by over 90 percent. Getting new hires to their first pull request in hours boosts employee net promoter scores and strengthens employer branding.

Drive Tool Adoption With Peer Testimonials

When launching new internal developer tools, rely on word-of-mouth and case studies from early adopters. Developers are much more likely to adopt a tool when a peer confirms it saved them hours of work.