This part of the Appendix details the scope of the Services to be provided by Harness under the SOW, on a module by module basis. The SOW provides Customer with Services in relation to “Platform Fundamentals” and one module of Customer’s choice (subject to Customer licensing access to and use of such module under a valid Order Form). The details below are intended to identify what the scope of Services includes for a particular module.
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Single-sign On Integration | 1 | Supported SAML or OAUTH SSO Provider |
| Roles | - | Built-in User Roles |
| User Groups | - | Built-in User Groups |
| Custom Roles | 1-5 | Customer-agreed Role scoping |
| Custom User Groups | 1-10 | Customer-agreed User Group scoping |
| Custom Resource Groups | 1-3 | Customer-agreed Resource Group scoping |
| Custom Service Accounts | 1-3 | Customer-agreed Service Account use case and applicable scoping |
| Harness Organization Hierarchy | 1-2 | Customer-agreed business unit / organizational unit structure |
| Harness Project Hierarchy | 1-5 | Customer-agreed departmental / team structure |
| Secret Manager Integration | 1 | Secret Manager Connector |
| Secret Manager Connector | 1 | Supported encrypted secret storage platform |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Service | 1 | SCM Connector Artifact Connector |
| SCM Connector | 1 | Supported SCM Platform |
| Artifact Connector | 1 | Supported Artifact Repository |
| Environment(s) | 2 | Environmental Overrides |
| Infrastructure Definition | 1 per Environment | Deployment Host Connector |
| Deployment Host Connector | 1 | Supported Deployment Hosting Platform |
| Pipeline Template | 1 | Deployment Stage |
| Deployment Stage Template | 1 | Deployment Step Rollback Step |
| Deployment Step Template | 0-2 | ServiceEnvironmentInfrastructure Definition |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Codebase | 1 | SCM Connector |
| SCM Connector | 1 | Supported SCM Platform |
| Artifact Connector | 1 | Supported Artifact Repository |
| Pipeline Template | 1 | Build Stage |
| Build Stage Template | 1 | Build Step Test Step Push Step Cache Step |
| Build Step Template | 1 | Codebase |
| Test Step Template | 1 | Codebase |
| Push Step Template | 1 | Artifact Connector |
| Cache Step Template | 1 | Supported Cache Platform |
| Harness Approval Stage Template | 1 | Harness RBAC Group(s) |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Feature Flags | 1-5 | Environments Target Target Groups |
| Environments | 1-4 | SDK Key |
| SDK Key | 1-4 | Customer-defined Client-side / Server-side Use Case |
| Target | 1-5 | Customer-defined Flag Targets |
| Target Group | 1-5 | Customer-defined Flag Target Groups |
| Pipeline Template | 1 | Feature Flag Stage |
| Feature Flag Stage Template | 1 | Flag Configuration Step |
| Flag Configuration Step Template | 1 | Feature Flag |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Scanning Infrastructure | 1 | Delegate Architecture |
| Delegate Architecture | 1 | Supported Delegate Hosting Platform |
| Pipeline Template | 1 | Security Scan Stage |
| Security Scan Stage Template | 1 | Integrated Security Scan Step |
| Integrated Security Scan Step Template | 1-3 | Supported Security Scan Platform |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Monitoring Integration Infrastructure | 1 | Delegate Architecture |
| Delegate Architecture | 1 | Supported Delegate Hosting Platform |
| SLO | 1-2 | SLIError Budget Policy (optional)Monitored Service |
| Monitored Service | 1-3 | ServiceEnvironment |
| SLI | 1-2 | Health / Change Source Connector |
| Health & Change Source Connectors | 1-3 | Integrated Health & Change Source |
| Integrated Health & Change Source | 1-3 | Supported Health and Change Data Systems |
| Governance Policies | 2 | Built-in OPA Policies |
| Resource Type | Resource Count | Dependencies | Business Value Unlocked |
|---|---|---|---|
| Cloud Cost Integration | 1-5 | Cloud Provider Connector | Cost Transparency |
| Cloud Provider Connector | 1-5 | Supported Cloud Provider | Unified cost management across multiple cloud providers |
| Cluster Cost Integration | 1-5 | Kubernetes Cluster Connector | Cost Visibility and Recommendations |
| Kubernetes Cluster Connector | 1-5 | Kubernetes Delegate Architecture | Cost Visibility and Recommendations |
| Perspective | 1-3 | Cloud or Cluster Cost Integration | Perspectives, Budgets and Anomalies |
| Budget | 1-3 | Cloud or Cluster Cost Integration | Cost Governance |
| Anomalie | 1-3 | Cloud or Cluster Cost Integration | Cost Anomaly Detection and Analysis |
| Recommendation | 1 of each type | Cloud or Cluster Cost Integration | Cost Visibility and Recommendations |
| Auto Stopping Rule | 1 | Cloud or Cluster Cost Integration | Cost Optimization |
| Dashboards | 1-3 | Built-in Dashboards | Cost Visibility and Recommendations |
| Asset Governance Rule | 1-3 | Cloud or Cluster Cost Integration | Asset Governance |
| Asset Governance Enforcement | 1-3 | Cloud or Cluster Cost Integration | Asset Governance |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| SCM Connector | 1 | Supported SCM Platform |
| Environment | 1-3 | Chaos Infrastructure |
| Chaos Infrastructure | 1-3 | Supported Infrastructure Provider |
| Chaos Experiment | 1-5 | Chaos Infrastructure |
| ChaosHub | 1 | SCM ConnectorChaos Experiment |
| GameDay | 1 | ChaosHub |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Issue Management Integration | 1-2 | Supported Issue Management System |
| SCM Integration | 1-2 | Supported SCM System |
| CICD Integration | 1-2 | Supported CICD System |
| Default DORA Dashboard | 1 | Issue Management Integration SCM Integration CICD Integration |
| Default Sprint Insights Dashboard | 1 | Issue Management Integration |
| Default Dev Insights Dashboard | 1 | SCM Integration |
| Default Business Alignment Dashboard | 1 | Issue Management Integration |
| Default Trellis Dashboard | 1 | Issue Management IntegrationSCM Integration |
| Asset-Based Team | 1-5 | Customer-defined organizational unit |
| People-based Team | 1-5 | Customer-defined organizational unit |
| Team Org Category | 1-3 | People-based Team Asset-based Team |
| DORA Profile | 1-3 | Asset-based Team |
| Business Alignment Profile | 1-3 | Asset-based Team |
| Trellis Profile | 1 | People-based Team |
This part of the Appendix details the scope of the Services to be provided by Harness under the SOW, depending on the Accelerator Premium Bundle purchased by Customer under the applicable Order Form. The SOW provides Customer with Services in relation to either the (1) “DevOps Accelerator Bundle”, which includes “Platform Fundamentals”, “CD module”, “CI module” and “FF module”; or (2) “DevSecOps Accelerator Bundle” which includes “Platform Fundamentals”, “CD module”, “CI module” and “STO module”.
DevOps Accelerator Bundle:
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Single-sign On Integration | 1 | Supported SAML or OAUTH SSO Provider |
| Roles | - | Built-in User Roles |
| User Groups | - | Built-in User Groups |
| Custom Roles | 1-5 | Customer-agreed Role scoping |
| Custom User Groups | 1-10 | Customer-agreed User Group scoping |
| Custom Resource Groups | 1-3 | Customer-agreed Resource Group scoping |
| Custom Service Accounts | 1-3 | Customer-agreed Service Account use case and applicable scoping |
| Harness Organization Hierarchy | 1-2 | Customer-agreed business unit / organizational unit structure |
| Harness Project Hierarchy | 1-5 | Customer-agreed departmental / team structure |
| Secret Manager Integration | 1 | Secret Manager Connector |
| Secret Manager Connector | 1 | Supported encrypted secret storage platform |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Service | 1 | SCM Connector Artifact Connector |
| SCM Connector | 1 | Supported SCM Platform |
| Artifact Connector | 1 | Supported Artifact Repository |
| Environment(s) | 2 | Environmental Overrides |
| Infrastructure Definition | 1 per Environment | Deployment Host Connector |
| Deployment Host Connector | 1 | Supported Deployment Hosting Platform |
| Pipeline Template | 1 | Deployment Stage |
| Deployment Stage Template | 1 | Deployment Step Rollback Step |
| Deployment Step Template | 0-2 | ServiceEnvironmentInfrastructure Definition |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Codebase | 1 | SCM Connector |
| SCM Connector | 1 | Supported SCM Platform |
| Artifact Connector | 1 | Supported Artifact Repository |
| Pipeline Template | 1 | Build Stage |
| Build Stage Template | 1 | Build Step Test Step Push Step Cache Step |
| Build Step Template | 1 | Codebase |
| Test Step Template | 1 | Codebase |
| Push Step Template | 1 | Artifact Connector |
| Cache Step Template | 1 | Supported Cache Platform |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Feature Flags | 1-5 | Environments Target Target Groups |
| Environments | 1-4 | SDK Key |
| SDK Key | 1-4 | Customer-defined Client-side / Server-side Use Case |
| Target | 1-5 | Customer-defined Flag Targets |
| Target Group | 1-5 | Customer-defined Flag Target Groups |
| Pipeline Template | 1 | Feature Flag Stage |
| Feature Flag Stage Template | 1 | Flag Configuration Step |
| Flag Configuration Step Template | 1 | Feature Flag |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Single-sign On Integration | 1 | Supported SAML or OAUTH SSO Provider |
| Roles | - | Built-in User Roles |
| User Groups | - | Built-in User Groups |
| Custom Roles | 1-5 | Customer-agreed Role scoping |
| Custom User Groups | 1-10 | Customer-agreed User Group scoping |
| Custom Resource Groups | 1-3 | Customer-agreed Resource Group scoping |
| Custom Service Accounts | 1-3 | Customer-agreed Service Account use case and applicable scoping |
| Harness Organization Hierarchy | 1-2 | Customer-agreed business unit / organizational unit structure |
| Harness Project Hierarchy | 1-5 | Customer-agreed departmental / team structure |
| Secret Manager Integration | 1 | Secret Manager Connector |
| Secret Manager Connector | 1 | Supported encrypted secret storage platform |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Service | 1 | SCM Connector Artifact Connector |
| SCM Connector | 1 | Supported SCM Platform |
| Artifact Connector | 1 | Supported Artifact Repository |
| Environment(s) | 2 | Environmental Overrides |
| Infrastructure Definition | 1 per Environment | Deployment Host Connector |
| Deployment Host Connector | 1 | Supported Deployment Hosting Platform |
| Pipeline Template | 1 | Deployment Stage |
| Deployment Stage Template | 1 | Deployment Step Rollback Step |
| Deployment Step Template | 0-2 | ServiceEnvironmentInfrastructure Definition |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Codebase | 1 | SCM Connector |
| SCM Connector | 1 | Supported SCM Platform |
| Artifact Connector | 1 | Supported Artifact Repository |
| Pipeline Template | 1 | Build Stage |
| Build Stage Template | 1 | Build Step Test Step Push Step Cache Step |
| Build Step Template | 1 | Codebase |
| Test Step Template | 1 | Codebase |
| Push Step Template | 1 | Artifact Connector |
| Cache Step Template | 1 | Supported Cache Platform |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |
| Dashboards | 2 | Built-in Dashboards |
| Resource Type | Resource Count | Dependencies |
|---|---|---|
| Scanning Infrastructure | 1 | Delegate Architecture |
| Delegate Architecture | 1 | Supported Delegate Hosting Platform |
| Pipeline Template | 1 | Security Scan Stage |
| Security Scan Stage Template | 1 | Integrated Security Scan Step |
| Integrated Security Scan Step Template | 1-3 | Supported Security Scan Platform |
| Harness Approval Step Template | 1 | Harness RBAC Group(s) |
| Change Management Step Template | 1 | Change Management Connector |
| Change Management Connector | 1 | Supported Change Management Platform |
| Governance Policies | 2 | Built-in OPA Policies |