FROM REACTIVE TO PROACTIVE. RETHINK INCIDENT RESPONSE WITH AI-DRIVEN INSIGHTS.

Incident Response

Your AI SRE for Incident Response

Harness Incident Response is a cutting-edge module that revolutionizes incident management by focusing on proactive issue prevention and accelerated resolution.

Key Benefits:

  • AI-generated timelines and root cause summaries
  • Automated chaos experiments, firedrills, and SLO-driven insights
  • Correlate change events from CI/CD pipelines, feature flags, and 3rd party changes
  • On-call workflows, integrations, and AI-powered recovery recommendations

Harness IR automates prioritization and response orchestration while integrating seamlessly with existing tools like ServiceNow, Slack, and monitoring systems. Real-time visibility into service health, error budgets, and associated changes empower teams to resolve incidents faster, minimize downtime, and drive operational excellence.

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Incident Response