Profile
I create content to bring in the "Ah ha!" moments for the product users.
I am a Senior Technical Writer with experience in creating effective user assistance content in fast-paced, Agile, SaaS product development environments. My goal is to simplify things for users. Core Competencies:
* Audience and task analysis
* UX Writing
* API Docs
* Release Notes
* Information Architecture & DITA
* Docs as Code
* Content Design
* Content Strategy
* Product Blogs
* Videos
* Usability Testing
* Collaboration on global teams
* DevOps
* CI/CD
* User Onboarding
* FAQs
* Troubleshooting GuidesI
