Profile
An Agile-oriented, meticulous, analytical, and multi-tasking technical communicator with a Bachelor's degree in Engineering (Electronics and Communications), having over 7 years of experience in rendering complex technical details into readable/usable documentation. * Handling multiple projects, conceptualizing and structuring the documentation deliverable, mentoring other writers, and leading from the front to improve the documentation quality and usability. *Exceptional written and verbal communication skills; can work independently or in a team environment.
* Hands on experience in delivering admirable documentation for different product lines simultaneously without compromising in quality and aesthetics.
* Proficient in analyzing SME inputs and cross-functional requirements which help in formulating and implementing documentation strategy to achieve desired output.
* Working within the product development teams, keeping in tune with the Scaled Agile framework for content development, delivery, and project management Documentation repertoire: User guides/manuals, instructions for use (IFU), how to articles, system-administrator guides, installation and upgrade guides, release notes, standard operating procedures, style guides and templates, blogs, marketing collateral, white papers, brochures, posters, MS PowerPoint presentations, technical design documents, high level architecture, installation guides, sequence diagrams, workflow diagrams, and training guides/videos. Software skills: MS Word, MS Office Suite, WordPress, Snagit, Camtasia, Adobe Photoshop, Atlassian Confluence, Google Docs, JIRA, Bitbucket, Swagger, Zendesk Guide