Harness is committed to treating all customers, prospects, partners, and users with respect, empathy, and kindness. We expect to be treated the same way.
Misconduct toward Harness employees and support staff may result in support tickets being closed, a ban on a specific individual from future support requests, or in the case of repeat offenders, termination of the business relationship with Harness.
We are committed to making participation in the Harness Support experience a harassment-free experience for everyone, regardless of the level of experience, gender, gender identity and expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, or nationality.
This code of conduct applies to all participants in the Harness Support experience, as individuals and representatives of an organization/company/agency/non-profit.
Examples of behavior that contributes to a positive environment include:
Examples of unacceptable behavior include:
To report non-compliance with this code of conduct, submit this form. You may choose to remain anonymous. You can expect a response within three business days. Use of an outside mediator can be requested and is at Harness staff's discretion.
Misconduct toward Harness employees and support staff will result in support requests being denied, and the ticket being closed.
Repeat offenders may be permanently banned from making a support request, and/or termination of the business relationship with Harness.
This Code of Conduct is adapted from the Contributor Covenant, version 2.0 available here.