Austin Lai

Austin is a Developer Relations Engineer focused on developer experience, observability, and feature management. He has written extensively on SDKs, APIs, and software delivery workflows, helping engineering teams adopt complex systems with clarity and confidence. Drawing on experience in observability and digital experience monitoring, he brings a detail-oriented approach to authoring trustworthy, pragmatic documentation for DevSecOps and AI platforms. He is passionate about automation, analytics, blogging, CI/CD, documentation builds, developer docs, developer tools, localization, mentorship, public speaking, and the open source community.