Ruchira Bajaj

Director, Technical Program Management
,
Harness

Profile

Results-driven, customer-focused and hands-on entrepreneur with experience leading on-boarding, sales, customer sign-ups and renewals, engagement and adoption initiatives. Skilled in understanding business processes, allowing for effective collaboration with customer teams to understand needs and formulate tactical and strategic solutions. Proficient in advocating for the customer. while building and managing customer relationships with a focus on creating strategic vision, product features and customer satisfaction to ensure success. Serve as primary liaison with engineering, marketing, customer relations and manufacturing teams to drive usage and purchases and up-sell value around the product.